Privacy Policy
Last updated: November 2026
This policy explains how Elecwork Contractors Ltd collects and uses your personal information when you visit this website, contact us or use our services.
Who We Are
Elecwork Contractors Ltd (company number 10769551) is the controller of your personal information. You can contact us at Glen Isla, Rabies Heath Road, Bletchingley, Redhill, Surrey RH1 4LX, by email at enquiries@elecwork.co.uk or by phone on 020 8239 9307.
Information We Collect
When you use our contact form, we collect the details you give us:
- Your name and company name
- Your address and postcode
- Your email address and telephone number
- The type of work you need, a description of the job and the best time to call
We also keep records of the work we carry out for customers, such as quotations, invoices, certificates and test results, and any messages you send us by email, phone or WhatsApp.
When you visit the website, we collect information about how it is used, as explained in the Cookies section below.
How We Use Your Information
- To reply to your enquiry and give you a quotation
- To carry out and manage work you ask us to do
- To issue certificates, invoices and other job records
- To meet our legal, regulatory and accreditation requirements
- To understand how our website is used and improve it
Our Legal Reasons for Using It
- Contract: we need it to quote for or carry out work for you
- Legal obligation: we need it to meet legal, tax or safety requirements
- Legitimate interests: we use it to run our business and improve our website
- Consent: where we ask for it, such as for optional cookies. You can withdraw consent at any time
Who We Share It With
We do not sell your personal information. We only share it where needed, with:
- Our website hosting and email service providers
- Google, which provides website analytics, maps and spam protection on our contact form
- WhatsApp, if you choose to message us using the chat button
- Certification bodies and building control, where notifiable work has to be registered
- Subcontractors and suppliers working on your job
- Accountants, insurers and professional advisers
- Authorities, where the law requires it
Some of these providers may process information outside the UK. Where they do, we rely on the safeguards required by UK data protection law.
How Long We Keep It
We keep enquiries, quotations and job records on our system so that we can help you if you come back to us later, for example to go ahead with a quotation or to ask about work we have carried out. Invoices and accounting records are kept for at least six years, as company and tax law requires, and electrical certificates and test records may be kept for longer for safety reasons. If you would like us to delete your information, just ask and we will do so, unless we need to keep it for legal reasons.
Your Rights
Under UK data protection law, you can ask us to:
- Give you a copy of your information
- Correct anything that is wrong
- Delete your information, where we have no reason to keep it
- Restrict or stop using it
- Transfer it to another organisation
To use any of these rights, contact us using the details above. It is free of charge, and we will normally reply within one month.
Cookies
Cookies are small files stored on your device. We use cookies that the website needs to work. With your consent, we also use Google Analytics and Google Ads cookies (such as _ga, _ga_* and _gcl_au) to understand how visitors use the website and to measure our advertising. When you first visit, a banner asks whether you accept these cookies, and they are not set unless you click Accept. You can change your choice at any time by clearing the cookies and site data for this website in your browser. You can also block or delete cookies in your browser settings, although parts of the website may not work as well.
Complaints
If you are unhappy with how we have used your information, please contact us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page.